I found GetTeck online because I needed a new hard drive. They were very quick to respond and sent someone out immediately, free of charge to pick up my computer. They got it done in a decent time and the system works great. They explained the entire process and I am entirely satisfied with their work.
Zach Baker -
Good Work as Usual!
Thanks, GetTeck - You did good work, as usual.
Josephine Keenan - Cincinnati, OH
Friendly, professional, affordable, just awesome
I have had my computer screen replaced by Getteck and they are life savers, my computer got cracked right in the middle of me being in class. They let me use one of their computers and even repaired mine right at my kitchen table. They were right on time and their service is great for college students, single moms or anyone with a computer for the first time and can't really afford the pricey people. I will continue to use their service and highly recommend them.
Azlene Faulk - Cincinnati, OH
Retired and loving it
Mike came to our home, explained what the problem was with our system. He even opened the computer and showed me exactly what the problem was! I was quoted a FLAT rate of what it would cost to fix the computer. He assured me that it would not cost me anything if they could not repair it for the quoted amount. Everything was explained in terms that I could understand. When the repaired system was returned and installed it worked perfectly, faster than before and the bill was as quoted. . .to the penny. I would recommend GetTeck to anyone.
Rex Cochran - Maineville, Ohio
Mike the Magician
GetTeck is the essence of customer service. All of my concerns (and even ones I didn't know about) were solved. My laptop is friendlier and faster now than it has ever been. Advice (without sales pressure) was freely given and the prices were more than fair. And who can beat the "in house" service?
PS. If you have children (or just want to be entertained) ask Mike to do one of his magic tricks.
Ryan G - Lebanon, OH , Ava Anderson - email@example.com)
Amazing Service at a Fantastic Price
I've used GetTeck for training, service, data recovery and even a new system. I'm thrilled with everything they have done for me and will use them again. They are also extremely well priced.
Angela K - Cincinnati, OH , Two Birds Antiques
GetTeck was an absolute pleasere. . .
It was a pleasure working with the guys at GetTeck. They gave me great recommendations on purchasing a new computer.
Rick was wonderful - he is a fine asset to the company. He resolved my immediate issues quickly and cost effectively, I look forward to developing an ongoing relationship.
Katherene Cantey - Cincinnati, OH , Definitive Space Designs
The Cavalry Still Rides
Life is generally grand in PC Universe...until it generally isn't: and when it generally isn't, life can become exceedingly stressful exceedingly quickly. Such was the case in my formerly, blissful piece of technical real estate, on an otherwise uneventful day several weeks ago.
I discovered GetTeck via Google search, and elected to contact them after preliminarily gleaning GetTeck's reputation by reading the many testimonials of customer satisfaction. Also, I found the company's pick-up service to be a very attractive feature. Right away, I was pleased by Mike's personable, knowledgeable and professional communication: he listened patiently as I described the issues with my system. Nothing inspires consumer confidence toward a good product or service, like a strong, positive gut-feeling at the onset. My conversation with Mike produced this positive result. The willingness of GetTeck to stand behind their work through warranty speaks volumes.
GetTeck did a resoundingly excellent job at repairing my PC's capacitors and motherboard. My system was cleaned and checked for problems. GetTeck's level of quality assurance, or test and re-test repairs, ensured that my returned system works without a hitch, and far better than it ran before its issue.
Even more superlatively impressive: Mike made an emergency service call to my home to repair a separate self-imposed issue that occurred when I attempted to repartition my hard drive without success. Mike spent approximately 1 1/2 hours in the late evening rescuing my system. This impromptu service call was appended to the end of an extremely long work day that involved at least one trip out of town. Yet, Mike was as personable, professional and patience as always as he worked doggedly. Yes...the cavalry still rides it seems: under the awesome business banner of GetTeck.
Emmanuelle Yisrael - Cincinnati, OH
Awsome, Quick Service
I called Mike in a frantic on Thursday and thought my desktop was crashing. I work 3 jobs from home and I don’t have time for computer problems. The technician from GetTeck came the next morning at 9:30 and spent 3 hours fixing my computer problems and educating me on the use of the system. He saved me! I will call GetTeck in a flash when I need help again! THANKS!
Connie - West Chester, OH
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