I was so upset when the screen on my laptop cracked. These guys took care of me, and quickly too! It only took them a week's time to fix and get my laptop back to me. And after calling around, they also had the most fair prices to work on it. Thanks so much! We'll definitely come back to you if we have any more problems!
Larissa & Stefani - Springdale, OH
Awsome, Quick Service
I called Mike in a frantic on Thursday and thought my desktop was crashing. I work 3 jobs from home and I don’t have time for computer problems. The technician from GetTeck came the next morning at 9:30 and spent 3 hours fixing my computer problems and educating me on the use of the system. He saved me! I will call GetTeck in a flash when I need help again! THANKS!
Connie - West Chester, OH
Prompt & professional
Mike arrived when he said he would & did what needed to be done to my computer in a very professional manner. He explained everything very simply along the way. I would certainly refer him to anyone needing help.
Dave W - South Lebanon, OH
Tireless Until the Job Was FULLY Resolved
GetTeck was able to resolve a very tenacious and complex wireless network issue that was preventing my printer from working. They not only worked on site for 5+ hours but also spoke with our company's "help desk" on 2 separate occasions to get the program fully resolved. The technician, Mike, is a pleasure to work with and thoroughly explained both the problems and the solutions that were implemented. Thanks Mike – you are now our “Go To” guy for computer help!
Steve Moser - Cincinnati, OH
The Cavalry Still Rides
Life is generally grand in PC Universe...until it generally isn't: and when it generally isn't, life can become exceedingly stressful exceedingly quickly. Such was the case in my formerly, blissful piece of technical real estate, on an otherwise uneventful day several weeks ago.
I discovered GetTeck via Google search, and elected to contact them after preliminarily gleaning GetTeck's reputation by reading the many testimonials of customer satisfaction. Also, I found the company's pick-up service to be a very attractive feature. Right away, I was pleased by Mike's personable, knowledgeable and professional communication: he listened patiently as I described the issues with my system. Nothing inspires consumer confidence toward a good product or service, like a strong, positive gut-feeling at the onset. My conversation with Mike produced this positive result. The willingness of GetTeck to stand behind their work through warranty speaks volumes.
GetTeck did a resoundingly excellent job at repairing my PC's capacitors and motherboard. My system was cleaned and checked for problems. GetTeck's level of quality assurance, or test and re-test repairs, ensured that my returned system works without a hitch, and far better than it ran before its issue.
Even more superlatively impressive: Mike made an emergency service call to my home to repair a separate self-imposed issue that occurred when I attempted to repartition my hard drive without success. Mike spent approximately 1 1/2 hours in the late evening rescuing my system. This impromptu service call was appended to the end of an extremely long work day that involved at least one trip out of town. Yet, Mike was as personable, professional and patience as always as he worked doggedly. Yes...the cavalry still rides it seems: under the awesome business banner of GetTeck.
Emmanuelle Yisrael - Cincinnati, OH
Simply the Best
Totally outstanding service! Very reasonable pricing. Would absolutely recommend to anyone!
Rick S. - West Chester, OH
DO IT ALL & Right the 1st TIME
It has been my experience in the past a lot of people talk a good game. These people at GetTeck, Mike Ulloa especially plays one! I moved into a new home and asked Mike to set up my system (having had him do service before) it was the Ultimate Professional experience, especially straightening out issues with Cincinnati Bell and the internet connection. He saved me money BUT MOST IMPORTANT HE SAVEd ME TIME "WEEKS" I am a big fan. Thanks!
Jeffrey Beauchamp - Montgomery, OH , J Beauchamp Ins Agcy
GetTeck was an absolute pleasere. . .
It was a pleasure working with the guys at GetTeck. They gave me great recommendations on purchasing a new computer.
Rick was wonderful - he is a fine asset to the company. He resolved my immediate issues quickly and cost effectively, I look forward to developing an ongoing relationship.
Katherene Cantey - Cincinnati, OH , Definitive Space Designs
I would like to thank Mike from GetTeck. He came to my house and picked up my laptop which had been down for quite some time. When he brought it back to me today it was amazing. OMG my laptop looks and works better now than when I first bought it. Thank you very much for doing such a lovely job on my laptop.
Sheila T. - Cincinnati, OH
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