Tireless Until the Job Was FULLY Resolved
GetTeck was able to resolve a very tenacious and complex wireless network issue that was preventing my printer from working. They not only worked on site for 5+ hours but also spoke with our company's "help desk" on 2 separate occasions to get the program fully resolved. The technician, Mike, is a pleasure to work with and thoroughly explained both the problems and the solutions that were implemented. Thanks Mike – you are now our “Go To” guy for computer help!
Steve Moser - Cincinnati, OH
Everybody likes saving money!!!!
Thank You GetTeck for cutting the cost of my repair in half!!! I will call you if I have computer trouble again. I will definitely recommend your services to my friends!!!
Verneilya Hampton - Cincinnati, OH
Mike is VERY knowledgable. He was thorough, professional, answered all of my questions in a way that I could understand, and kind. He was able to provide me service the same day I called and solved all of my problems. I am NEVER going to loose his number and look forward to working with him in the future. Thank you VERY much!
Kathryn S. - Avendale, OH
Retired and loving it
Mike came to our home, explained what the problem was with our system. He even opened the computer and showed me exactly what the problem was! I was quoted a FLAT rate of what it would cost to fix the computer. He assured me that it would not cost me anything if they could not repair it for the quoted amount. Everything was explained in terms that I could understand. When the repaired system was returned and installed it worked perfectly, faster than before and the bill was as quoted. . .to the penny. I would recommend GetTeck to anyone.
Rex Cochran - Maineville, Ohio
Mike was able to determine the cause of our computer problem over the phone. He came out that same day, gave us options for a solution and had us up and running in a couple of days (as opposed to a couple of weeks). He takes his time and makes sure all your questions are answered. We like the home service too. Would highly recommend him!
Bev - Forest Park, OH
Professional & Quick Service
I had a serious problem with my Toshiba laptops ability to charge, requiring the entire jack on the motherboard to be replaced. They picked up the system from my home and then repaired it quickly and at a great price. I will definitely use GetTeck again!
Sargent Kevin Brady - Covington, KY
Excellent Knowledgable Friendly Service
My six year old desk top still functioned, but was slow and clearly had viruses that my anti-virus software could not remove. I called GetTeck and spoke with Mike about my problems. They were very patient and personable and explained my options in lay terms that I could easily understand. I was considering just buying a new computer, but they convinced me that I didn't need to. The next day Mike picked up my machine and took it to the shop for diagnosis. Turns out I had several viruses of the type that hide and are very difficult to isolate and remove. But after a few days my PC was retuned and it was all cleaned up and WORKING GREAT! The flat fee for the service was cost economical and well worth it. Plus, I got tons of good advice from the technicians and really enjoyed talking with them. Now, as a customer of GetTeck, I have an IT expert to call when I need answers. Stop reading testimonials and pick up the phone and call the guys at GetTeck right now!! You will be glad you did.
Bob Jones - Montgomery, OH
Excellent, prompt, educational, no-nonsense, quality service. I recommend them to all who need service and I feel relieved to have been so lucky to have found them.
Craig Ruhm - Maineville, Oh , CWR Associates
The best service I've ever found
If you are having big or little problems, this is the place to go. GetTeck comes to your home, analyzes, evaluates and solves all the computer issues. Not sure I've ever dealt with a company so service and professionally motivated. I will NEVER go anywhere else or to anyone else for my computer services again.
Ted Dixon - Maineville, OH
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