Thanks - Great Computer service
Service was great; delivered in a superior manner. I would highly recomend GetTeck based on Mike's performance.
Russell B Carroll - Mason, OH
Great service and Geeks you can understand
Wish I had found these guys years ago; they would have saved me many dollars and migraines - and the door to door service?? Wow!! Who does that anymore?
K. Willman - Sharonville, Oh
Mike the Magician
GetTeck is the essence of customer service. All of my concerns (and even ones I didn't know about) were solved. My laptop is friendlier and faster now than it has ever been. Advice (without sales pressure) was freely given and the prices were more than fair. And who can beat the "in house" service?
PS. If you have children (or just want to be entertained) ask Mike to do one of his magic tricks.
Ryan G - Lebanon, OH , Ava Anderson - firstname.lastname@example.org)
GetTeck is amazing
Not only does GetTeck repair computers, but they are also amazing at fixing video game systems - Wii, Xbox360, and PS3. Even better, they come to your hose to pick up your system (which is invaluable to stay/work-at-home parents).
Mike Ulloa, the owner, arrived promptly as scheduled at my house to pick up my broken PS3. I wasn't sure what was wrong with it (power supply, yellow light of death, or motherboard!), but Mike assured me that they could fix it, regardless of the issue.
He wasn't boasting. Not only did my PS3 come back as good as new, Mike was more than willing to answer my frequent questions and fill me in on how the repair on my PS3 was coming. Having dealt with Sony's PS3 repair service, this was a blessing for me. Mike explained that my system's power supply was okay, and that they needed to re-ball (re-solder) the processing chips. However, he called a day later to let me know that the problem was more serious. Still, Mike held to his original estimate for repairing my system, replacing the motherboard and re-balling the processor chips all for $175 (make sure you get the coupon from their website).
Even though GetTeck does hundreds of repairs, I felt like they took a personal interest in my work order. You'll never get that level of customer service from Sony. Also, unlike Sony, GetTeck guarantees the repairs for 1 year. And their local! If you need PS3, game system, or PC repairs, you can't go wrong with this company.
Joseph Hargett - Cincinnati, OH
Mike is VERY knowledgable. He was thorough, professional, answered all of my questions in a way that I could understand, and kind. He was able to provide me service the same day I called and solved all of my problems. I am NEVER going to loose his number and look forward to working with him in the future. Thank you VERY much!
Kathryn S. - Avendale, OH
The Patience of a Saint...
Mike is one of the most patient, helpful, and considerate technicians I have ever had the opportunity to work with. His only concern is that you are happy with the results in a very timely fashion. He is trustworthy and reliable and I highly recommend him....
Parker Coleman - Cuncinnati, Ohio
Really Excellent Computer Repair
Very professional and honest computer support! I found this company through Google and they helped me with a Mac that was not starting up right. Very reasonable prices especially compared to the Mac store!! Wow!! Saved a lot and definitely got it back faster than I would have if I went with the other company. They also offer web hosting, I moved my website there and that's been good too.
Susan W. - Norwood, Ohio
No Need to Surf Anywhere Else...
What do you do if your computer goes down on a Friday night? Call GetTeck on Saturday morning! Mike and his GetTeck team are the only computer repair service in greater Cincinnati that is available and ready to service you on Saturday. All it took was one phone call on a Saturday morning and they were out 2 hours later. The technician took the time to diagnose the problem and quickly zoned in on the issue right in my home and brought the computer back one week later operating more efficiently than when it was new. And when Mike shows up, ask him how you can immediately improve your computer's operation...sorry, Mike - but I found it to be a great computer tip!
Jeff Schultz - Liberty Twp., OH
My computer was fixed quickly and affordably
I have a Dell computer that was giving me lots of pop ups and occasional blue screen errors. They were able to repair the operating system and remove viruses and spyware programs that were threatening my data. No more rip off companies like Geek Squad! These guys know what they're doing and they're fast. PROS: Fast, reliable, honest computer repair services. CONS: None.
David S. - Fort Mitchell, KY
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