The Cavalry Still Rides
Life is generally grand in PC Universe...until it generally isn't: and when it generally isn't, life can become exceedingly stressful exceedingly quickly. Such was the case in my formerly, blissful piece of technical real estate, on an otherwise uneventful day several weeks ago.
I discovered GetTeck via Google search, and elected to contact them after preliminarily gleaning GetTeck's reputation by reading the many testimonials of customer satisfaction. Also, I found the company's pick-up service to be a very attractive feature. Right away, I was pleased by Mike's personable, knowledgeable and professional communication: he listened patiently as I described the issues with my system. Nothing inspires consumer confidence toward a good product or service, like a strong, positive gut-feeling at the onset. My conversation with Mike produced this positive result. The willingness of GetTeck to stand behind their work through warranty speaks volumes.
GetTeck did a resoundingly excellent job at repairing my PC's capacitors and motherboard. My system was cleaned and checked for problems. GetTeck's level of quality assurance, or test and re-test repairs, ensured that my returned system works without a hitch, and far better than it ran before its issue.
Even more superlatively impressive: Mike made an emergency service call to my home to repair a separate self-imposed issue that occurred when I attempted to repartition my hard drive without success. Mike spent approximately 1 1/2 hours in the late evening rescuing my system. This impromptu service call was appended to the end of an extremely long work day that involved at least one trip out of town. Yet, Mike was as personable, professional and patience as always as he worked doggedly. Yes...the cavalry still rides it seems: under the awesome business banner of GetTeck.
Emmanuelle Yisrael - Cincinnati, OH
I've been saved!!! By GetTeck!!! I was in a bad, bad, bad place and they pulled me from the depths of a living hell on earth. God bless you Mike!
Jim O'Keefe - Loveland, OH
Best PC repair shop I've dealt with
These guys are amazing and so knowledgeable. I had troubles after installing service pack 3 for Windows XP, my computer wouldn’t boot up. They looked at it and they said they would charge their diagnosis fee, which wasn’t much, to find out what’s wrong and wave it if I decided to go with a service. They called me back the same day to let me know they could fix it! I approved the work and it was fixed by the next morning. Usually dealing with computer shops is a pain but they made everything so easy and FAST! If you have any computer problems I highly recommend GetTeck.
snowboardergirl86 - Cincinnati, Ohio
We Recommend GetTeck
Thank You GetTeck! You provided service quickly and solved our computer problems; service was friendly, helpful, and affordable.
- Art and Judy, Newport, Ky.
Judy Hennessy - Newport, Ky
These guys optimized my system
I play first person shooters online and these guys optimized my system to run lag free. Also upgraded my video card and RAM, now I'm fragging like no ones business. Also removed a ton of spyware and adware from my computer, that's probably why it was running slow in the first place. Thanks guys.
Timmy - Norwood, OH
I'd like to consider myself tech-savvy. People are always calling on me to do maintenance and repair their computers. So I found it funny when my personal computer began running real slow and after hours of trying to determine what was wrong, I still had no clue. So I decided to get some help and found these guys online. They came to my home and got my computer running faster than I had it running! A few cheap upgrades here and there and a bunch of system tweaks got everything running super smooth. This all happened within a week. I recommend these guys to everyone. When I have no clue when friends and family have me check out a computer, I tell them to call GetTeck!
Richard C - Cincinnati, OH
Thanks Mike. . . You're the Best!
I called GetTeck regarding a problem with my laptop. I was expecting to drive across town and wait while someone looked at my computer. Instead, the technician spent about 5 min on the phone with me and fixed my problem free of charge. In the future I will definitely take all my tech support business to them and refer anyone I know who needs their service.
Scott B. - Cincinnati, OH
Superior Computer Repair Service
I was very surprised when the GetTeck repairman turned up on Sunday to fix my computer. He was polite, professional and very helpful - and he did not charge me an arm and a leg for the service. He fixed my machine just fine.
LaVerne Parrish - Cincinnati, OH , GetTeck Computer Service
Very Qualified, Friendly Service
I had a problem that I initially thought was software related, but Mike at GetTeck determined it was hardware related. It was more work than initially thought (a video chip that needed to be re-soldered, way beyond my ability to fix), but the price quoted to me was not increased. I really appreciated that Mike took the time to explain the work/repairs he did to fix my laptop, which is working great now. A great trustworthy source for computer repairs - thanks Mike!
Sonya - Mason, OH
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