Professional, honest, time effective and friendly.
Next time I have any problem with my PC I know I'll call GetTeck.
Alessandra Massa - Cincinnati, OH
Tireless Until the Job Was FULLY Resolved
GetTeck was able to resolve a very tenacious and complex wireless network issue that was preventing my printer from working. They not only worked on site for 5+ hours but also spoke with our company's "help desk" on 2 separate occasions to get the program fully resolved. The technician, Mike, is a pleasure to work with and thoroughly explained both the problems and the solutions that were implemented. Thanks Mike – you are now our “Go To” guy for computer help!
Steve Moser - Cincinnati, OH
Thanks Mike. . . You're the Best!
I called GetTeck regarding a problem with my laptop. I was expecting to drive across town and wait while someone looked at my computer. Instead, the technician spent about 5 min on the phone with me and fixed my problem free of charge. In the future I will definitely take all my tech support business to them and refer anyone I know who needs their service.
Scott B. - Cincinnati, OH
Best Service Ever!!!!
I couldn't log on to my computer. Mike from GetTeck came to my house, explained everything he was doing and got my computer running like new – thank you, Mike!
Joanne - Cincinnati, OH
The staff at GetTeck feel like part of the family. Since I'm 66 years old and my "Technical" skills have somewhat deteriorated, they helped me understand what the problems were and how to deal with a variety of possible issues as well as the possibility of viruses. They were very professional and I couldn't be happier.
Dan Jones - West Chester, Oh , Retired
Excellent Knowledgable Friendly Service
My six year old desk top still functioned, but was slow and clearly had viruses that my anti-virus software could not remove. I called GetTeck and spoke with Mike about my problems. They were very patient and personable and explained my options in lay terms that I could easily understand. I was considering just buying a new computer, but they convinced me that I didn't need to. The next day Mike picked up my machine and took it to the shop for diagnosis. Turns out I had several viruses of the type that hide and are very difficult to isolate and remove. But after a few days my PC was retuned and it was all cleaned up and WORKING GREAT! The flat fee for the service was cost economical and well worth it. Plus, I got tons of good advice from the technicians and really enjoyed talking with them. Now, as a customer of GetTeck, I have an IT expert to call when I need answers. Stop reading testimonials and pick up the phone and call the guys at GetTeck right now!! You will be glad you did.
Bob Jones - Montgomery, OH
Excellent, Professional Service
I had GetTeck service our family's many computers and was extremely impressed with their knowledge and professionalism. They fixed our many computer and printer issues, and provided useful tips on computer maintenance and performance, and their charges were reasonable. I highly recommend GetTeck and will use them for all our computer needs.
Mark K. - Cincinnati, OH
They are Awesome
I would highly recommend them to anyone. They have fixed my computer twice and I am happy with their service. I use my computer for school and the second time I needed their service I had cracked my laptop screen. I really needed a computer while parts were ordered and they let me use a loaner system while mine was being repaired. When the parts arrived they were able to complete the repairs right at my kitchen table. Now how convenient of them.
Azlene Faulk - Cincinnati, OH
A Very Satisified Customer
GetTeck was instrumental in getting my laptop up and running again. GetTeck solved all of my computer problems. Overall – this company provides absolutely great service.
L. Hll - Liberty Township, OH , US Army
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