The Cavalry Still Rides
Life is generally grand in PC Universe...until it generally isn't: and when it generally isn't, life can become exceedingly stressful exceedingly quickly. Such was the case in my formerly, blissful piece of technical real estate, on an otherwise uneventful day several weeks ago.
I discovered GetTeck via Google search, and elected to contact them after preliminarily gleaning GetTeck's reputation by reading the many testimonials of customer satisfaction. Also, I found the company's pick-up service to be a very attractive feature. Right away, I was pleased by Mike's personable, knowledgeable and professional communication: he listened patiently as I described the issues with my system. Nothing inspires consumer confidence toward a good product or service, like a strong, positive gut-feeling at the onset. My conversation with Mike produced this positive result. The willingness of GetTeck to stand behind their work through warranty speaks volumes.
GetTeck did a resoundingly excellent job at repairing my PC's capacitors and motherboard. My system was cleaned and checked for problems. GetTeck's level of quality assurance, or test and re-test repairs, ensured that my returned system works without a hitch, and far better than it ran before its issue.
Even more superlatively impressive: Mike made an emergency service call to my home to repair a separate self-imposed issue that occurred when I attempted to repartition my hard drive without success. Mike spent approximately 1 1/2 hours in the late evening rescuing my system. This impromptu service call was appended to the end of an extremely long work day that involved at least one trip out of town. Yet, Mike was as personable, professional and patience as always as he worked doggedly. Yes...the cavalry still rides it seems: under the awesome business banner of GetTeck.
Emmanuelle Yisrael - Cincinnati, OH
A PERFECT 10!
I could not find a company to fix my Nintendo Wii in the city. I did a Google search and found GetTeck. Mike called and was very professional on the phone. He was very flexible with my schedule and came to my home and took the jammed disc out of the drive, replaced the drive with a new one, and fixed the eject button that my son pushed in way too hard! He also wiped down the Wii and it looked and worked like we just bought it. I highly recommend GetTeck for any computer and game console needs – Thanks GetTeck!
William L. Montgomery - North College Hill, OH
Mike is VERY knowledgable. He was thorough, professional, answered all of my questions in a way that I could understand, and kind. He was able to provide me service the same day I called and solved all of my problems. I am NEVER going to loose his number and look forward to working with him in the future. Thank you VERY much!
Kathryn S. - Avendale, OH
Outstanding and quick service
We had our laptop and desktop computer go down the same week and just when we thought "all was lost" we tried GetTeck. They resolved all our issues and both computers are running better than before. They were fast, really easy to work with and a bargain for what they delivered. GetTeck is now on our speed dial!
Tom O'Brien - Indian Hill, OH , Retred P&G
Retired and loving it
Mike came to our home, explained what the problem was with our system. He even opened the computer and showed me exactly what the problem was! I was quoted a FLAT rate of what it would cost to fix the computer. He assured me that it would not cost me anything if they could not repair it for the quoted amount. Everything was explained in terms that I could understand. When the repaired system was returned and installed it worked perfectly, faster than before and the bill was as quoted. . .to the penny. I would recommend GetTeck to anyone.
Rex Cochran - Maineville, Ohio
I have used Mike and his team for two separate issues and could not be more satisfied with every aspect of my dealings with them. Fast, reliable, and courteous describes my dealings with GetTeck. Why waste your time calling anyone else?
Tim R. - Colerain, OH
Very Professional & Well Spoken
Mike worked through all my issues in a very professional manner. He stuck with it until the job was done right and didn't charge me an arm and a leg! This is a Five Star Outfit.
Charles Khulenberg Jr - Williamsburg, OH
Great Work, Great People, Fairly Priced
First used them when my desk top was so confused that it would take over an hour to get my business running in the morning. A very competent and helpful technician came to my home office,cleand things up, installed additional memory, and things have been great since. I called them again when I was having trouble setting up my wireless router for my new,first lap top. Tech was there within 2 hours of my "cry" for help. Wirelsess installed, skypes installed, and he patiently spent much quality time with me simplifying the first time use of my new lap top. I highly recommend them for their quality personal service.
Craig R. - Maineville, OH , CWR Associates
Easy and Professional Same Day Service!!!
Same day service that is extremely easy and professional. Mike fixed our broken Wii console and it's as good as new. I would highly recommend this business and will call again if i run into any more technical problems. Excellent service!
Stephanie - Indian Hill, OH
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