Excellent Knowledgable Friendly Service
My six year old desk top still functioned, but was slow and clearly had viruses that my anti-virus software could not remove. I called GetTeck and spoke with Mike about my problems. They were very patient and personable and explained my options in lay terms that I could easily understand. I was considering just buying a new computer, but they convinced me that I didn't need to. The next day Mike picked up my machine and took it to the shop for diagnosis. Turns out I had several viruses of the type that hide and are very difficult to isolate and remove. But after a few days my PC was retuned and it was all cleaned up and WORKING GREAT! The flat fee for the service was cost economical and well worth it. Plus, I got tons of good advice from the technicians and really enjoyed talking with them. Now, as a customer of GetTeck, I have an IT expert to call when I need answers. Stop reading testimonials and pick up the phone and call the guys at GetTeck right now!! You will be glad you did.
Bob Jones - Montgomery, OH
Great shop for almost everything. affordable prices for work performed. Great turnover time. A+. Best I've seen so far.
Greag S. - Lockwood, OH
GetTeck is amazing
Not only does GetTeck repair computers, but they are also amazing at fixing video game systems - Wii, Xbox360, and PS3. Even better, they come to your hose to pick up your system (which is invaluable to stay/work-at-home parents).
Mike Ulloa, the owner, arrived promptly as scheduled at my house to pick up my broken PS3. I wasn't sure what was wrong with it (power supply, yellow light of death, or motherboard!), but Mike assured me that they could fix it, regardless of the issue.
He wasn't boasting. Not only did my PS3 come back as good as new, Mike was more than willing to answer my frequent questions and fill me in on how the repair on my PS3 was coming. Having dealt with Sony's PS3 repair service, this was a blessing for me. Mike explained that my system's power supply was okay, and that they needed to re-ball (re-solder) the processing chips. However, he called a day later to let me know that the problem was more serious. Still, Mike held to his original estimate for repairing my system, replacing the motherboard and re-balling the processor chips all for $175 (make sure you get the coupon from their website).
Even though GetTeck does hundreds of repairs, I felt like they took a personal interest in my work order. You'll never get that level of customer service from Sony. Also, unlike Sony, GetTeck guarantees the repairs for 1 year. And their local! If you need PS3, game system, or PC repairs, you can't go wrong with this company.
Joseph Hargett - Cincinnati, OH
The staff at GetTeck feel like part of the family. Since I'm 66 years old and my "Technical" skills have somewhat deteriorated, they helped me understand what the problems were and how to deal with a variety of possible issues as well as the possibility of viruses. They were very professional and I couldn't be happier.
Dan Jones - West Chester, Oh , Retired
The people at GetTeck are great and easy to deal with. My computer just stopped working one day and I got some weird error message when I turned it on about something missing so I searched the internet for a pc repair shop and landed on www.getteck.com. They picked up the computer and charged a very cheap diagnosis fee. They called me the next day to let me know my hard drive had failed because it was old but that they could install a new one as well as recover my data off my old hard drive and transfer it to the new one they installed so it was just like it was before. I don’t know what I would have done if I lost all my documents and music. Thanks to GetTeck I got it all back and very fast. I recommend them to anyone who needs help with their computer no matter what the problem.
Katie - Fairfield, OH
Professional & Quick Service
I had a serious problem with my Toshiba laptops ability to charge, requiring the entire jack on the motherboard to be replaced. They picked up the system from my home and then repaired it quickly and at a great price. I will definitely use GetTeck again!
Sargent Kevin Brady - Covington, KY
Mike of GetTeck was very professional, reliable, prompt, honest, reasonably priced and a fantastic wealth of information. GetTeck repaired the laptop used for our radio herd at www.djkoolaide.com. We needed the LCD screen repaired quickly and they were able to get the screen ordered and installed within 3 business days. I will definitely be giving GetTeck a shout out on the show. It airs live every Tuesday @ 5pm on www.wvqc.org/listen. Thanks GetTeck!!!
Dj Koolaide - Cincinnati, OH , www.djkoolaide.com
I would like to thank Mike from GetTeck. He came to my house and picked up my laptop which had been down for quite some time. When he brought it back to me today it was amazing. OMG my laptop looks and works better now than when I first bought it. Thank you very much for doing such a lovely job on my laptop.
Sheila T. - Cincinnati, OH
Great Customer Service
I was very impressed with GetTeck's great customer service from the 1st phone call. They were extremely helpful over the phone and when the technician came to pick up my virus infected laptop; he took the time to show me about the virus. He was extremely helpful and shared a great deal of information regarding the virus and provided recommendations for the future. I would highly recommend GetTeck.
Angela - West Chester, OH
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