Excellent Knowledgable Friendly Service
My six year old desk top still functioned, but was slow and clearly had viruses that my anti-virus software could not remove. I called GetTeck and spoke with Mike about my problems. They were very patient and personable and explained my options in lay terms that I could easily understand. I was considering just buying a new computer, but they convinced me that I didn't need to. The next day Mike picked up my machine and took it to the shop for diagnosis. Turns out I had several viruses of the type that hide and are very difficult to isolate and remove. But after a few days my PC was retuned and it was all cleaned up and WORKING GREAT! The flat fee for the service was cost economical and well worth it. Plus, I got tons of good advice from the technicians and really enjoyed talking with them. Now, as a customer of GetTeck, I have an IT expert to call when I need answers. Stop reading testimonials and pick up the phone and call the guys at GetTeck right now!! You will be glad you did.
Bob Jones - Montgomery, OH
Great Service
They did a great and efficient job of getting my desktop up to speed. www.wirelesszone.com/mason
Jonathan - Burlington, KY , Enterprise Wireless LLC.
The Cavalry Still Rides
Life is generally grand in PC Universe...until it generally isn't: and when it generally isn't, life can become exceedingly stressful exceedingly quickly. Such was the case in my formerly, blissful piece of technical real estate, on an otherwise uneventful day several weeks ago.
I discovered GetTeck via Google search, and elected to contact them after preliminarily gleaning GetTeck's reputation by reading the many testimonials of customer satisfaction. Also, I found the company's pick-up service to be a very attractive feature. Right away, I was pleased by Mike's personable, knowledgeable and professional communication: he listened patiently as I described the issues with my system. Nothing inspires consumer confidence toward a good product or service, like a strong, positive gut-feeling at the onset. My conversation with Mike produced this positive result. The willingness of GetTeck to stand behind their work through warranty speaks volumes.
GetTeck did a resoundingly excellent job at repairing my PC's capacitors and motherboard. My system was cleaned and checked for problems. GetTeck's level of quality assurance, or test and re-test repairs, ensured that my returned system works without a hitch, and far better than it ran before its issue.
Even more superlatively impressive: Mike made an emergency service call to my home to repair a separate self-imposed issue that occurred when I attempted to repartition my hard drive without success. Mike spent approximately 1 1/2 hours in the late evening rescuing my system. This impromptu service call was appended to the end of an extremely long work day that involved at least one trip out of town. Yet, Mike was as personable, professional and patience as always as he worked doggedly. Yes...the cavalry still rides it seems: under the awesome business banner of GetTeck.
Emmanuelle Yisrael - Cincinnati, OH
Fantastic Service!
I was so upset when the screen on my laptop cracked. These guys took care of me, and quickly too! It only took them a week's time to fix and get my laptop back to me. And after calling around, they also had the most fair prices to work on it. Thanks so much! We'll definitely come back to you if we have any more problems!
Larissa & Stefani - Springdale, OH
A PERFECT 10!
I could not find a company to fix my Nintendo Wii in the city. I did a Google search and found GetTeck. Mike called and was very professional on the phone. He was very flexible with my schedule and came to my home and took the jammed disc out of the drive, replaced the drive with a new one, and fixed the eject button that my son pushed in way too hard! He also wiped down the Wii and it looked and worked like we just bought it. I highly recommend GetTeck for any computer and game console needs – Thanks GetTeck!
William L. Montgomery - North College Hill, OH
Thanks
I am very happy with the service provided by GetTeck. They took their time to make sure the system was repaired properly, going above and beyond my expectations. My laptop is up and running better than ever. . . :-)
Deasha S. Nobles - Mason, OH
Professional & Quick Service
I had a serious problem with my Toshiba laptops ability to charge, requiring the entire jack on the motherboard to be replaced. They picked up the system from my home and then repaired it quickly and at a great price. I will definitely use GetTeck again!
Sargent Kevin Brady - Covington, KY
A Very Satisified Customer
GetTeck was instrumental in getting my laptop up and running again. GetTeck solved all of my computer problems. Overall – this company provides absolutely great service.
L. Hll - Liberty Township, OH , US Army
Prompt & professional
Mike arrived when he said he would & did what needed to be done to my computer in a very professional manner. He explained everything very simply along the way. I would certainly refer him to anyone needing help.
Dave W - South Lebanon, OH
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